Financing through LakelandHD My husband and I experienced remarkable service from AJ Clarke, Dan Schneider, and Jorge Capes, this past Saturday, 02/10/2024, as we financed a new to us motorcycle. Jorge greated us right away, although we had already viewed the street glide online, he gave use an in depth overview of all the different features, specs, what made the bike unique, and more. After stating that we would like to purchase the bike, he quickly located Dan for us and set us up at a nice table inside. He has excellent customer service skills, substantial knowledge of Harley Motorcycles and is a phenomenal sales associate. We were already sold on the bike, as I mentioned previously, but after speaking with him, we were very confident in our decision.Dan took over from there, somehow, Dan made what is usually a daunting and difficult process of financing any type of motorcycle or vehicle a fun, memorable, and noteworthy experience. We felt like family, Dan and his team made the process of getting the financing paperwork ready and approved extraordinarily quick and painless. Within minutes of speaking with Dan, he had identified our needs, preferences, and priorities when it came to making our final decision on the motorcycle we had set our sights on. Dans ability to explain the financial loan process and procedure, the extra add on packages that were available to us was incredible. He explained to us with great confidence the add on packages that we would benefit the most from, based off his astonishing knowledge of the motorcycles year, model, and history. With his excellent display of knowledge and the confidence in his ability to identify the extra add on packages we should have to ensure we got the best deal and quality out of the motorcycle we were purchasing, made this purchase a no brainer for my husband and I. He stayed with us and accommodated us with beverages and anything that we needed to make our stay there comfortable and relaxing. I will always recommend Dan Schneider at Lakeland Harley Davidson to any and everyone who wants to purchase a motorcycle. Dan gave us the knowledge of what to expect and when to expect it, he is a no-nonsense business man and I dont think I while ever meet someone as intelligent and talented as Dan is when it comes to buying Harleys. When we began the final steps of the financing process, Ms. AJ Clarke took over, and she is such a delightful woman to work with, she displayed great analytical skills, providing us with financial guidance, understanding of the warranties that we chose, the monthly payment process, and even identified that the first motorcycle we were looking at was entered in as the one we were purchasing and updated it to the current motorcycle we chose, which brought the entire finance and monthly payment amount down substantially. She was extremely personable, friendly, and understanding of our questions and answered them all with great enthusiasm and clarity. Our over all experience with every single employee at Lakeland Harley Davidson was outstanding, everyone went above and beyond for us and I am very thankful that we were able to work with the three employees who Ive mentioned within this message. I wanted to personally thank and mention each employee to not only highlight their level of expertise but to also inform you that LakelandHD has an excellent team of very experienced, talented, and knowledgeable professionals working there. They really blew us away and I greatly appreciate the hospitality we experienced on Saturday. All three employees have guaranteed our loyalty and respect for Lakeland HD, we will never go anywhere else but to your store from now on. Best wishes,Kelsey Logan & Kristopher Taylor.